Acuity Scheduling: Our Favorite Scheduling Automation Tool for Creators and Small Businesses
Acuity Scheduling provides a robust set of tools to manage appointments and help creators and small business owners save significant time when it comes to meeting, podcast recordings, consulting call scheduling, as well as payment processing.
Here at Feisworld, we have been loyal customers of Acuity Scheduling since 2016 and it completely transformed the way we manage our content production and business process. Dare I say that it saves us more than 90% of the time and increase our earning significantly.
Get 20% off with code FEISWORLD20 when you are ready to upgrade
Video Tutorial
Acuity Scheduling Features You Need as a Creator and Small Business
Comprehensive Appointment Management
Meeting and appointment management are complicated. Your podcast guests or business customers now have much higher expectations for a smooth transaction. Their first meeting scheduling experience with you is key in deciding the quality of their future experience, and an indicator of not how but if they should work with you.
Acuity Scheduling provides a robust set of tools for managing appointments and automating bookings efficiently. Its core functionality includes:
Real-time calendar syncing across multiple platforms to prevent double-bookings.
You have the option to sync with multiple calendars including Google Calendar, iCloud, Outlook Office 365, Outlook Exchange, and others. While you are there, you can also conveniently turn on “Set reminders for X minutes before the appointment”.
Customizable intake forms to gather client information before appointments.
This is in my opinion, one of the most underrated features of Acuity Scheduling. You can manage all your intake forms from a single place, and then apply them to different types of appointments you have. For example, Feisworld has a podcast that allows guests to schedule their appointments directly after answering a few simple questions such as bio, social handles, etc., whereas Feisworld business clients need to acknowledge whether they are working with us on different services such as YouTube strategy, sponsored content, or other. It’s incredibly easy to tailor the meeting to their individual needs.
Automated reminders via email and SMS to reduce no-shows.
A broader review of studies worldwide showed that receiving an SMS notification made medical patients 25% less likely to no-show without canceling, and 23% more likely to attend their appointment. But these automated reminders not only help with our healthcare system, but they can also significantly reduce no-shows by 50% across various industries. By default, I will always keep email reminders on within Acuity Scheduling.
Note: The SMS feature is only available through Acuity Schedule’s Growing and Powerhouse plans
Industry-Specific Solutions
Acuity caters particularly well to service-based businesses and offers tailored features for specific industries. Our friend at Mettle Health uses Acuity Scheduling for client appointment scheduling across several counseling providers. Their scheduling automation needs certainly is much more sophisticated than ours at Feisworld.
- Package and membership booking options ideal for fitness trainers, spas, and consultants
- Ability to sell gift certificates and offer coupons, which is great for retail and personal services
- Group class and workshop scheduling functionality for educators and group fitness instructors
Financial Management Tools
Acuity Scheduling also provides the much-needed financial management tools for content creators and small businesses.
- Integrated payment processing allowing clients to pay at the time of booking. You can connect your payment services such as Stripe, PayPal and Square.
- Support for tipping, which is valuable for service industry professionals
- Invoicing capabilities to streamline billing processes
Get 20% off with code FEISWORLD20 when you are ready to upgrade
Customization and Branding
Acuity Scheduling offers extensive customization options to align with a business’s brand. We keep ours fairly simple but you can certainly change up the page background, header text color, scheduler background/text color, and button/accent color as well.
- Customizable booking page that can be embedded into existing websites
- White-labeling options on higher-tier plans for a seamless brand experience
Competitive Pricing
Acuity Scheduling’s pricing structure is competitive for the features offered. Regardless of which tier you choose, a free 7-day trial is always included. Plans start at $20/month ($16/month if paid annually), which is reasonable for small businesses and solo entrepreneurs
Integration Capabilities
Acuity Scheduling has extensive integration options across popular apps you already use. It’s not just meeting tools such as Zoom, Google Meet but also email marketing, accounting and invoicing, client engagement tools, CRMs, payment systems (Stripe, PayPal, Square as mentioned previously), Analytics tools (Zoho, Google Analytics), as well as Zapier which alone enables 500+ apps integration.
Conclusion: Is Acuity Scheduling worth trying, and switching to?
Yes! There are a few solutions we have stood by for years, and Feisworld has been using Acuity Scheduling for nearly a decade.
Acuity Scheduling allows us to set it up easily and be done with scheduling automation! We hardly ran into any issues in the many years we have been a customer. It’s a tool we regularly recommend to our friends and colleagues.
As a result of using Acuity Scheduling, we have more podcast guests booked with ease, better prospective discovery calls, and paid consulting appointments.
Get 20% off with code FEISWORLD20 when you are ready to upgrade
What if you are already using a simple scheduling tool, should you switch to Acuity Scheduling?
We think it’s worth a try! There are more advanced features offered by Acuity Scheduling. For example:
- Client management tools
- Ability to create coupons and upsells
- Accounting and invoicing features
- E-commerce capabilities designed for service businesses. Specifically, Acuity Scheduling’s premium plans offer e-commerce features like receiving tips, offering coupons, and upselling clients with add-ons at checkout.
In short, Acuity Scheduling is the all-in-one solution that can grow your business with client management, accounting integrations, invoicing, and other premium features that truly help your business stand out.
Remember to use FEISWORLD20 for 20% Acuity Scheduling off when you are ready to upgrade!