d-id face not detected error fixed

D-ID: Face not detected error FIXED! (2023)

Are you getting D-ID: Face not detected error? D-ID is a groundbreaking AI Technology that brings portrait photos and paintings to life. It’s one of the hottest AI technology on the market today. We have been using D-ID on a regular basis here at Feisworld to create AI-generated videos and audio. There is currently no replacement for D-ID, it’s the best of its class. But if it doesn’t work? In this article, we will show you how to fix this error in a few ways.

Specifically, you may see this error:

“Face not detected”, which results in this error message for your video – Failed to generate video.

D-ID: Face not detected error

When this happens, D-ID will not charge any credit to your account because the video was never successfully generated.

Following these steps in this article, you will be able to solve this issue with a creative solution.

D-ID: Face not detected error (FIX)

1. Understand why this error happens

Face not detected simply means D-ID isn’t able to detect the face clearly or accurately. In order to generate an AI character based on a photo or a painting in our case, you need to make sure that the photo is optimized for results. Otherwise, D-ID may not work.

Below, the tool clearly laid out the requirements – while it doesn’t require you to have a plain and solid background, it’s easier for there to be a clear separation between you and the background. If not, follow these steps to help D-ID see you, or the person/character inside the photo better.

D-ID Photo requirements (2023)

2. Removing the photo’s background

I noticed that removing the background from my photos will most likely resolve this issue. You can do this by using many photo editing tools such as Photoshop. But our favorite here at Feisworld has been Canva.

  • Inside Canva, click on “Edit Photo”
  • Then on the left-hand side under Effects, choose “BG remover”, which is their background removal tool.
Canva background remover

Boom! You get the following result in seconds.

If you are unhappy with the edges being unclear or wish to remove more details, you can choose to use Canva’s “Magic Eraser” feature to remove the background more manually and accurately.

Screenshot 2023 04 23 at 6.18.14 PM | Feisworld

After downloading this new image without the background, D-ID was able to process the image right away and generated an AI video using Mandarin Chinese (style: sad), in seconds. It was brilliant!

Click on this video below to PLAY

3. How to add the background back into the video

The video looks pretty good, but if you want to add the background back into this video? You can do this once again using Canva’s video background removal tool. It’s not difficult to do but I thought it’s better if I include a 2-min tutorial.

That’s it!

We hope you find this helpful.

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